How quickly will you respond to my inquiry?
We respond to all email inquiries within 4 business hours, and typically much faster. Phone and WhatsApp messages receive near-instant responses during business hours. For urgent matters, we recommend calling directly.
What information should I prepare before contacting you?
The more detail the better! Ideally, share your project goals, target audience, approximate budget, and desired timeline. If you have a website URL, competitor examples you like, or existing brand assets, include those too. Don't worry if you don't have everything — we can guide you through discovery.
Do you offer free consultations?
Yes — we offer a complimentary 30-minute strategy call for all new project inquiries. During this call, we'll discuss your goals, explore potential solutions, and provide honest guidance — with no obligation to proceed.
Do you work with clients internationally?
Absolutely. We serve clients in 30+ countries and are fully set up for remote collaboration. We use Slack, Zoom, Notion, and Jira to keep international projects running smoothly across time zones.
What is your minimum project size?
We work with a range of budgets. Our minimum engagement typically starts at $1,500 for one-time projects. For ongoing retainers, packages start at $800/month. We're happy to discuss what's feasible within your budget during a consultation.
Can I get a detailed proposal before committing?
Yes. After our initial consultation, we'll prepare a detailed proposal including scope of work, timeline, deliverables, tech stack recommendations, and transparent pricing — all at no cost. You're under no obligation until you sign a contract.